Product Review Feature for eCommerce Websites

Get user generated content on your product detail pages by adding a product review section to your eDIY eCommerce website.

Your customers can now leave reviews on your products if you have an eDIY e-commerce site and the new product review feature enabled.

Benefits of allowing product reviews on your website

Product Review for eCommerce SitesOnline product reviews can have a significant impact on online purchase decisions. As an example, in a survey of 2000 online users, it was revealed that customers are willing to pay at least 20% more for goods or services receiving an "Excellent" or 5 star rating than for something that received a "Good" rating.

Another key benefit of user reviews is that they add user generated content to the product's detail page, which can act as a powerful search engine ranking enhancement. It adds new content to the page over time, and can add extra keywords on to the page.

Product Review Content Moderation

Any user provided reviews are sent to the website contact email for moderation. You will receive the review text and product rating and links to approve or decline the display of the review.

A neutral approach to review moderation is recommended. If you are concerned about negative reviews of the products you are selling, it can act as a prompt to engage and communicate with the customer to address their concerns about the product.

A positive review however is an authentic endorsement of the product and could lead to other customers making a purchase.

Getting the Review feature added to your Website

If you would like the product review system to be installed on your eDIY e-commerce site, please contact us and we can enable this feature for you.